
Aircall
AI-powered customer conversations made easy
Aircall is more than a business phone—it’s an integrated customer communications and intelligence platform. Achieve more with virtual agents, AI-driven insights, and automation
Starting for $20 month
What Is Aircall?
Aircall is a powerful, cloud-based communication and intelligence platform designed to help you impress customers with every conversation. It replaces personal numbers with local, toll-free, and international phone lines you can create or port in just a few clicks—no IT team required. AircallAircall
Core Phone System Features
Business phone features built for a better kind of conversation: Aircall
- Toll-Free & International Numbers: Instantly claim numbers in 100+ countries.
- Interactive Voice Response (IVR): No-code call trees and smart routing.
- Call Routing & Queues: Direct callers based on rules like business hours or skill sets.
- Voicemail & Transcription: AI-powered voicemail transcription for quick review.
- Call Conferencing: Host up to five participants on a live conference call.
- SMS & MMS Messaging: Send business texts directly from your Aircall inbox.
- Blocklist & Security Controls: Prevent unwanted calls with custom blocklists.
Collaboration & Productivity
Empower teams to work together seamlessly: Aircall
- Shared Contacts & Call Inbox: Maintain a unified directory and shared queue.
- Warm Transfers & Commenting: Handoff calls smoothly with in-call notes.
- Click-to-Dial & Power Dialer: Accelerate outreach directly from your CRM or browser.
- Desktop Notifications & Mobile App: Stay connected with instant alerts and full-featured apps on any device.
- After-Call Work & Disposition Codes: Streamline post-call follow-up and tracking.
AI-Powered Capabilities
Transform customer support and sales with intelligent automation: AircallBusiness Wire
- AI Voice Agent: A virtual assistant that handles and qualifies inbound calls 24/7, answering FAQs, capturing caller details in real time, and seamlessly handing off complex inquiries to your team.
- AI Assist: Live, in-call suggestions and follow-up workflows that prep reps, highlight keywords, and ensure consistent service.
- AI-Generated Call Summaries & Transcripts: Automatically transcribe calls and generate concise summaries, so you can review conversations in seconds.
- Key Topic Recognition & Sentiment Analysis: Identify trending issues and customer sentiment to coach teams and prioritize urgent cases.
Analytics & Insights
More clarity, less guesswork: monitor metrics, improve performance, and avoid surprises. Aircall
- Standard Analytics: Track KPIs like answer rates, call volume, and handle times.
- Live Monitoring & Whispering: Listen in on calls and coach agents in real time.
- Analytics+: Unlimited history, advanced filtering, drill-down capabilities, and customizable dashboards for deeper analysis.
Integrations & API
Connect Aircall with your stack to keep data flowing: Aircall
- 100+ Pre-Built Integrations: Seamlessly plug into Salesforce, HubSpot, Zendesk, Intercom, Microsoft Dynamics, Pipedrive, and more.
- Open API & Webhooks: Build custom workflows, automate tickets, and sync contacts or call data with any application.
Use Cases & Industries
Suitable for teams of all sizes and sectors: Aircall
- Sales: Power dialers, CRM click-to-dial, and AI Assist to boost conversion rates.
- Customer Support: Virtual agents, IVR menus, and real-time coaching to reduce wait times.
- IT & Operations: Centralized communications hub with enterprise-grade reliability.
Trusted by over 20,000 businesses worldwide, from startups to Fortune 500 companies.
Get Started with Aircall
Ready to elevate your customer conversations?
Contact Sales to see how Aircall can transform your support and sales workflows.